How to use the TIcketing tool
Harness the power of incredibly scalable booking with Ridj-it's ticketing tool! It's been tried and tested across hundreds of events for multiple types of adventures, and we're pretty excited you're here to learn more about it!
1. Title
"Snowboard rental", "Single bedroom", "Entry ticket", and the list goes on! You name what needs to be purchased, and everyone will see it.
2. Type
There are several types of tickets you may be offering. Donations, deposits, rentals, or just an activity fee - the list to the right has all of the ticket types we've seen after five years of adventuring, and it's easy for your participants to see what kind of item they need to succeed on your adventure.
3. Total limit
You probably don't have infinite rooms to rent, tickets to give out, or anything else, so this space
allows you to set the limit on what number of tickets, spots, and items you may have.
4. Limit per person
"Excuse me, may I have 5 tents for myself?" Well, most likely this has never been requested, but just in case, you can set the limit on how many items per person someone is able to order. Maybe you want to limit 10 tickets per purchase, or perhaps you need specific details for each person attending, so you limit each ticket to one transaction. Either way, this is your change to do some crowd control when it comes to the number of any ticket type you want.
5. Description
The item title is short, but here's your chance to expand. For example, if you have "Learn to ski" package, what does that purchase actually include? Does it include rentals like boots, skis, and a helmet? Or does it only entail a lesson and lower-mountain lift ticket? You know best about each ticket item, so help your participants know just as...best too!
6. Required
Do people need to purchase this ticket in order to go on your adventure? If so, keep it required! If you are offering an optional purchase such as an upgrade, rental, or more, then uncheck "required."
7. Enabled
Let's say you think you have 15 tickets for your adventure, but it turns out that you only have 12. You can return to this item and disable it so no other purchases can be made. If this is a required item, then nobody else will be able to sign up for your adventure. If the item is optional, then people can continue to sign up for your event.
Understand refunds
This is an important section because it relays full transparency to your participants if they can no longer attend your adventure. Below you'll see images of what people will see if they attempt to cancel an event with different cancellation rules put in place.